denani 
moforaja
Poruka: 8042
pokretac teme 
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 12-01-2009 10:07 |
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StariMOSTar
ne more meda
Poruka: 46
Location: Mostar/Oslo
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Postovani prijatelji i ucesnici donatorske akcije za javnu kuhinju u Mostaru kao sto je nekima od vas vec pozato nas racun za donacije koji ide preko paypal-a je vec 2-3 sedmice blokiran sto podrazumjeva da su sredstva zamrznuta na racunu.
Stanje na racunu je sljedece:
EUR €1,405.36 EUR
SEK 200.00 SEK
USD $28.53 USD
GBP £20.00 GBP
To su do sada uplacena sredstva na stari racun koji je u ovom trenutku zamrznut!
Ja sam do sada putem e-maila i web-sema bio u kontaktu sa paypal-om 3-4 puta, putem telefona 4-5 puta. Pokusao sam im obasniti situaciju i o cemu se radi, da su ta skupljena sredstva namjenjana za javnu kuhinju u Mostaru i da su to sve donacije, da mi nista ne prodajemo i nista ne kupujemo. Cak sam im rekao da su korisnici javne kuhinje na rubu egzistencije ali zigleda da je tesko doprijeti do ljudi. Osjecam se kao da plivam uzvodno, i stvarno sam se umorio i nazivcirao kontaktirajuci paypal, ali ustrajacu dok ovo ne rjesimo!
U posljednjem e-mailu koji sam im poslao danas cak sam ih zamolio da uplacena sredstva ako je to moguce vrate natrag svima vama koji ste izvrsili uplate pa da pokusamo da na neki drugi nacin sredstva posaljemo. Vidjecemo kakav ce biti odgovor na danasnji e-mail, medzutim do sada sam nailazio na hladan zid i nerazumjevanje od strane paypal-a. Ja pozivam sve donatore koji su donirali sredstva da se licno obrate paypal-u i da im objasne o cemu se radi i da su ta sredstva uplacena s ciljem pomoci javnoj kuhinji u Mostaru. Mozda ce kada vide da se vise ljudi javlja i nesto uciniti. Sve kontake mozete obaviiti na sljedece nacine: telefonom:
e-mailo:
U danasnjem telefonskom razgovoru obavjestili su me da paypal ima pravo da zamrzne sredstva na 180 dana kako bi dali vremena eventualnim reklamacijama od strane onih koji su novac uplatili. Medzutim ovo jos uvjek ne znaci da su sredstva zamrznuta na 180 dana.
Danasnji e-mail upucen paypal-u, a poslje telefonskog razgovora sa paypal-om gdje su me uputili i da im se pismeno obratim i objasnim o cemu se radi:
"Please I begging you to answer me again about limitations of my account. This is probably third email that I am sendig to you and phone call no. 4. I do not understand why did you blocked my account even though I have business activities necessary information you were looking for? With you, I positively carried 3-4 telephone conversations without any problems. As I already said I have opened a paypal account so I could collect donations for users of a soup kitchen in Mostar in Bosnia and Herzegovina, for the Red Cross in Mostar. I am a former resident of the city of Mostar, and I feel the duty and obligation to help his city and its residents. I live in Norway for last 17 years but I never forgot the city where I was born. I have used paypal because of the simple reason because it was very suitable for this action of collecting funds for the soup kitchen in Mostar. Larger number of donors live all over the world and in this way PayPal was easily accessed over the internet to all and I wanted to provide access to all the donors in the easiest possible way to deposit funds to help soup kitchen in Mostar. Please check donations and donors, contact a few of dem via e-mail and ask dem to confirm you legitimacy of this donation aid action. You van also check official webpage created only for this action so that we can collect founds: http://www.wix.com/mostarci/mostarhelp
If possible please return all transactions from this account to the origin users who sended them to my account so that we can find another way to collect these founds and send dem to the Red Cross of Mostar.
Most of the donors did so and you can check by contacting individual donors via e-mail confirming their legitimacy to you and legitimacy of this donor action. Tell me how to justify paypal and procedures in relation to the participants of this donation action, how to tell donors that the funds have been frozen in accounts in the certain period that paypal decided and how to tell users of soup kitchens in Mostar that founds were blocked for administrative reasons known only to paypal?
I believe that Your actions are not justified by anything even caused, first of all I used your button "donations" in order to collect these funds for this action, if you look a littlebit better you'll see that all funds were paid in during the month of November while the action was going on. While I used the paypal button "donation" I was not aware that it is not allowed to use this button, you have decided suddenly to ban this button for donations and while the action was still going on and without any prior warning you just decided to freeze all funds raised.
I am begging you and appeal you to as soon as possible resolve this problem that is not appeared by my fault or the fault of donors but only because of fault of paypal and I appeal you as soon as possible to free up the funds raised so that they could be sended to the red cross of Mostar. You do not have any right to kidnap our raised funds and to reject us in such harsh way of further cooperation with you. First of all, these funds do not belong to PayPal, those funds belong to all participants of this donation aid action. If you think that you do not want more to cooperate with us please free up our founds so that we could transfer them to the account of the Red Cross Mostar and close this paypal account. I hope that you will have the understanding and humanity and that you will very soon release these funds.
Best Regards
Samin Hindic"
S Postovanjem
Samin Hindic
"Pokret svi za Mostar, Mostar za sve"
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POKRET SVI ZA MOSTAR, MOSTAR ZA SVE!
MOSTAR MOSTARCIMA!
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| 12-07-2009 12:43 |
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